How can I confirm the date of cancellation, if the app is no longer to find on the purchases lists?

Hello,


I had an unexpected charge for an application, which I cancelled in the test phase. But in the next month it was billed, because the developer said the cancellation didn't happen before the new month starts. The problem is, I can't find out the any history in the purchases, maybe it is because I had deleted the app after I cancelled it. So I want to know if there any way to find out the app cancellation time. Btw, the app didn't send any information after cancellation, this happened for a second time. THX.


Regards

Ingiu

iPhone 11, iOS 14

Posted on May 27, 2022 9:40 AM

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Posted on May 27, 2022 11:16 AM

See if the purchase got hidden.


Purchases - Hiding/Unhiding.    


Also check your subscriptions.


Purchases - View, change, or cancel your subscriptions.      *


Purchases - Subscriptions not billed through Apple    *


Link to contact Apple Support at the end of the article.


Purchases - the subscription that you want to cancel is not listed    *

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How can I confirm the date of cancellation, if the app is no longer to find on the purchases lists?

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