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Fingerprint reader not working on Macbook Pro 2019

Two of us have Macbook pros 2019 with the fingerprint reader. Once set up, fingerprint works for a few days and then quits working. If you set it up again, it will work for another few days and then quit working again. I did not have this issue with my 2016 Macbook. Any suggestions on how to keep it working or fix is so we don't have to reset it up every week? Thanks much!

MacBook Pro 15″, macOS 10.14

Posted on May 27, 2022 4:05 PM

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Question marked as Top-ranking reply

Posted on May 28, 2022 8:14 AM

CCAPPL wrote:

Two of us have Macbook pros 2019 with the fingerprint reader. Once set up, fingerprint works for a few days and then quits working. If you set it up again, it will work for another few days and then quit working again. I did not have this issue with my 2016 Macbook. Any suggestions on how to keep it working or fix is so we don't have to reset it up every week? Thanks much!


An Intel Mac 2019—


you can try both:


—resetting the SMC How to reset the SMC of your Mac - Apple Support


—resetting NVRAM/PRAM Reset NVRAM or PRAM on your Mac - Apple Support

(get at least two-three rounds of the chimes when holding the NRAM Reset)



1 reply
Question marked as Top-ranking reply

May 28, 2022 8:14 AM in response to CCAPPL

CCAPPL wrote:

Two of us have Macbook pros 2019 with the fingerprint reader. Once set up, fingerprint works for a few days and then quits working. If you set it up again, it will work for another few days and then quit working again. I did not have this issue with my 2016 Macbook. Any suggestions on how to keep it working or fix is so we don't have to reset it up every week? Thanks much!


An Intel Mac 2019—


you can try both:


—resetting the SMC How to reset the SMC of your Mac - Apple Support


—resetting NVRAM/PRAM Reset NVRAM or PRAM on your Mac - Apple Support

(get at least two-three rounds of the chimes when holding the NRAM Reset)



Fingerprint reader not working on Macbook Pro 2019

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