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Macbook pro fingerprint stopped working

Hi,


I got a macbook pro m2 32 gb 14' with software 13.3.1 (a) (22E772610a) recently and everything was working well until I started bouldering. Now my fingerprint does not work anymore.

I tried reset it, use a different finger, etc. nothing works anymore and I have to waste a ton of time filling passwords like caveman did :P


Any idea?

MacBook Pro 14″, macOS 13.3

Posted on Jun 18, 2023 9:13 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2023 11:05 AM

louis3195 wrote:

Hi,

I got a macbook pro m2 32 gb 14' with software 13.3.1 (a) (22E772610a) recently and everything was working well until I started bouldering. Now my fingerprint does not work anymore.
I tried reset it, use a different finger, etc. nothing works anymore and I have to waste a ton of time filling passwords like caveman did :P

Any idea?



The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4 I would start there and compare your results.


Set back up your TouchID If Touch ID isn't working on your Mac




Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support


1 reply
Question marked as Top-ranking reply

Jun 18, 2023 11:05 AM in response to louis3195

louis3195 wrote:

Hi,

I got a macbook pro m2 32 gb 14' with software 13.3.1 (a) (22E772610a) recently and everything was working well until I started bouldering. Now my fingerprint does not work anymore.
I tried reset it, use a different finger, etc. nothing works anymore and I have to waste a ton of time filling passwords like caveman did :P

Any idea?



The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4 I would start there and compare your results.


Set back up your TouchID If Touch ID isn't working on your Mac




Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support


Macbook pro fingerprint stopped working

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