Applecare issue
Hello, I sent my phone back to apple care. Fedex got it there late. They charged my the amount for the full amount of the phone because it was late. Now they refuse to give me my phone back. They tell me to goto fedex & take the issue up with them. I am unable to get any documentation from apple support saying that they will charge me for full amount of the phone & not give me my phone back because it showed up late. Has anyone else had this issue?