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valonahmeti Author

Level 1

6 points

Mobile Data Issue

Hey! Hope you all are doing good! Recently, I'm having a problem with my iPhone's mobile network. Everytime my iPhone 12 Pro updates, I must go to a phone service every time. I thought they would do something more than just reset my phone, but I think that is the case. So, after every update, iPhone tries to find mobile network and it shows me: "Mobile Data Issue. Your iPhone is cuurently unable to access mobile data, or make and receive calls or messages. Learn More."

I have tried resetting the network settings, but no change at all. So, any fix for this?

Thank you in advance!

Posted on May 28, 2022 8:54 AM

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Level 10

208,527 points

Posted on May 28, 2022 9:29 AM

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support

Check the Wi0Fi connection, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support

If they are On, turn Off Hotspot & VPN.

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Best reply

Level 10

208,527 points

May 28, 2022 9:29 AM in response to valonahmeti

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support

Check the Wi0Fi connection, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support

If they are On, turn Off Hotspot & VPN.

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Mobile Data Issue

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