Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I reset my old iPhone with out my old iCloud email or password?

How do I reset my old iPhone with out my old iCloud email or password?


[Re-Titled by Moderator]

Posted on May 28, 2022 9:53 AM

Reply
Question marked as Best reply

Posted on May 28, 2022 10:36 AM

Remove Activation Lock on the device.

Follow the onscreen steps to enter the Apple ID and password you used to set up your device or your device passcode.


Learn how to find your Apple ID or reset your Apple ID password.


Remove Activation Lock on the web if a device is offline.

  1. Go to www.iCloud.com/find.
  2. Sign in with your Apple ID and password.
  3. At the top, click All Devices.
  4. Select the device that you want to remove from iCloud.
  5. Click Remove from Account.


Start a support request.

If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.

1 reply
Question marked as Best reply

May 28, 2022 10:36 AM in response to sweetskulls

Remove Activation Lock on the device.

Follow the onscreen steps to enter the Apple ID and password you used to set up your device or your device passcode.


Learn how to find your Apple ID or reset your Apple ID password.


Remove Activation Lock on the web if a device is offline.

  1. Go to www.iCloud.com/find.
  2. Sign in with your Apple ID and password.
  3. At the top, click All Devices.
  4. Select the device that you want to remove from iCloud.
  5. Click Remove from Account.


Start a support request.

If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.

How do I reset my old iPhone with out my old iCloud email or password?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.