I'm unable to sign into my GMail account, under Mail, the GMail address is greyed out.

Question

I'm unable to sign into my GMail account, under Mail, the GMail address is greyed out.

I can't access my GMail on my new IPhone 13 ProMax. help! I try to access through the app and it asks for my phone number and gives me a number to enter. But then there is no place to enter the number. I went under set up and the address is greyed out. Not sure how to proceed.

Posted on May 28, 2022 11:27 AM

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Answer 1

Raicya

Level 10

210,087 points

May 28, 2022 1:12 PM in response to carolefromcosta mesa

Try to check here -> https://support.google.com/mail/answer/185833?hl=en-GB

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Answer 2

May 28, 2022 3:02 PM in response to Raicya

This enabled me to turn off the phone notification and set up a two-step process. I could then change my password and set up my account on my new phone. Thank you!

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Answer 3

Raicya

Level 10

210,087 points

May 28, 2022 3:04 PM in response to carolefromcosta mesa

Thanks for your feedback & you're welcome.

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I'm unable to sign into my GMail account, under Mail, the GMail address is greyed out.

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