Related Article: If your Apple ID is locked or disabled

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have received an email regarding my Apple ID being locked because of too many failed logins. I have not attempted to log in today. The email address is, no_reply@email.apple.com is this a scam email?

I have received an email regarding my Apple ID being locked because of too many failed logins. I have not attempted to log in today. The email address is, no_reply@email.apple.com is this a scam email?

iPhone SE, iOS 15

Posted on May 28, 2022 12:55 PM

Reply
Question marked as Best reply

Posted on May 28, 2022 1:22 PM

That seems to be a scam/phishing email/text. Apple won't send you an email/text telling you your account is disabled/restricted  or will be disabled/restricted. You will find out the next time you try to log in somewhere.


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers . 


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams.   *


ASC YouTube for How to Identify Phishing 


Identifying legitimate emails from the iTunes Store.   *


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.


reportphishing@apple.com  -

4 replies
Question marked as Best reply

May 28, 2022 1:22 PM in response to LouisJAguis1990

That seems to be a scam/phishing email/text. Apple won't send you an email/text telling you your account is disabled/restricted  or will be disabled/restricted. You will find out the next time you try to log in somewhere.


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers . 


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams.   *


ASC YouTube for How to Identify Phishing 


Identifying legitimate emails from the iTunes Store.   *


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.


reportphishing@apple.com  -

I have received an email regarding my Apple ID being locked because of too many failed logins. I have not attempted to log in today. The email address is, no_reply@email.apple.com is this a scam email?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.