Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
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I have a problem my phone was stolen and I didn't delete it from my icloud account
They deleted it from my account so that I can't track my device because all the account information is on my phone
iPhone XS Max phone type
iPhone XS
Your Apple ID password is either known to the thieves, or the thieves convinced somebody with the password to remove Activation Lock, the thieves have phished either you or Apple, or the thieves have bypassed that security.
Change the Apple ID password.
As for the iPhone, it’s gone.
If you have no backups, the data too is gone.
What data is stored in iCloud should still be available, assuming the thieves didn’t choose to disable and delete that,
Your Apple ID password is either known to the thieves, or the thieves convinced somebody with the password to remove Activation Lock, the thieves have phished either you or Apple, or the thieves have bypassed that security.
Change the Apple ID password.
As for the iPhone, it’s gone.
If you have no backups, the data too is gone.
What data is stored in iCloud should still be available, assuming the thieves didn’t choose to disable and delete that,
I have a problem my phone was stolen and I didn't delete it
