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When I try to connect my AirTag to my new iPhone an error message appears saying I have to update my Apple ID security settings
I have 2FA active
changed Apple ID password
logged out and back in from iPhone
reset network settings
still have the same issue
any suggestions?
thanks for all the useful info
yes the Apple ID was the same it was just the device that has been changed
interesting thing is that within few days the issue resolved alone and I was able to pair it again having changed nothing about my Apple ID, the prompt was about security when I got the error message, almost like I didn’t have 2FA but, who knows 🙃
probably just the system not recognising the Apple ID on a different serialised device or something like that 👍🏻
thanks for all the useful info
yes the Apple ID was the same it was just the device that has been changed
interesting thing is that within few days the issue resolved alone and I was able to pair it again having changed nothing about my Apple ID, the prompt was about security when I got the error message, almost like I didn’t have 2FA but, who knows 🙃
probably just the system not recognising the Apple ID on a different serialised device or something like that 👍🏻
Hi Applebb99,
Welcome to the Apple Community.
Wondering if you registered your AirTag with your Apple ID ?
See Apple Support's article (link below):
Set up your AirTag using your iPhone, iPad, or iPod touch - Apple Support
:(NB: Article says: If you have a Managed Apple ID, you can't set up an AirTag.)
If needed:
How to find the serial number of an AirTag - Apple Support
Add an AirTag in Find My on iPhone – Apple Support
All the best :-)
You're welcome.
Thank you for replying, and letting us know!
Cheers :-)
AirTag prompt to update Apple ID settings
