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Why do my messages to one individual show up on their phone as emails from my number.@vzwpix.com

Why do my messages to one individual show up on their phone as emails from my number.@vzwpix.com

Posted on May 29, 2022 8:49 AM

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Question marked as Top-ranking reply

Posted on May 30, 2022 12:22 PM

Hello Ivory_joe,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with a contact receiving messages from your email address rather than your phone number. It sounds like your Apple ID is activated with iMessage and your “Start new conversations from” is set to your email address, instead of your phone number. To resolve this, go to Settings > Messages > Send & Receive and change the settings to start new conversations from your phone number.


Messages settings


We hope this helps.


Cheers!

2 replies
Question marked as Top-ranking reply

May 30, 2022 12:22 PM in response to Ivory_joe

Hello Ivory_joe,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with a contact receiving messages from your email address rather than your phone number. It sounds like your Apple ID is activated with iMessage and your “Start new conversations from” is set to your email address, instead of your phone number. To resolve this, go to Settings > Messages > Send & Receive and change the settings to start new conversations from your phone number.


Messages settings


We hope this helps.


Cheers!

Why do my messages to one individual show up on their phone as emails from my number.@vzwpix.com

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