my update will not install

plugged in to power, update downloaded, attached to wifi (although not my home wifi, it’s an Airbnb, will not install, no reason given.what to do?

Posted on May 29, 2022 6:51 PM

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Question marked as Top-ranking reply

Posted on May 30, 2022 2:36 PM

Hey KenMacBook,


It sounds like you may be seeing the error shown in the, "If you can't reach the update server or can't verify the update," here: If your iPhone, iPad, or iPod touch won't update - Apple Support This indicates it could be related to a network issue. You mentioned being in an airbnb. Do you have access to another network? If not, try connecting to a computer to update.


If you run into an error message, you can troubleshoot with these steps: If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support


Take care.


1 reply
Question marked as Top-ranking reply

May 30, 2022 2:36 PM in response to KenMacBook

Hey KenMacBook,


It sounds like you may be seeing the error shown in the, "If you can't reach the update server or can't verify the update," here: If your iPhone, iPad, or iPod touch won't update - Apple Support This indicates it could be related to a network issue. You mentioned being in an airbnb. Do you have access to another network? If not, try connecting to a computer to update.


If you run into an error message, you can troubleshoot with these steps: If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support


Take care.


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my update will not install

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