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Level 1

7 points

What if I filed a claim for my damaged iPhone, turned off Find my iPhone as they asked, and they say it is still on?

How does one follow up on a claim issue to see what else might be wrong?

iPhone 13, iOS 15

Posted on May 29, 2022 6:47 PM

Top-ranking reply

Community+ 2024

Level 10

127,525 points

Posted on May 29, 2022 6:56 PM

You’ll need to continue to discuss this with Apple directly.

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