organize by conversation

I see a lot of questions in this forum about turning *off* the "organize by conversation" in Mac Mail.


Oddly, I have the opposite problem.


I have to individually that that feature *on* for each individual mailbox, or Smart mailbox. And sometimes it turns off again, even though I've previously actively turned it on. How can I make this setting global for all of my email accounts and all of my mailboxes?

iMac 27″, macOS 12.4

Posted on May 30, 2022 11:09 AM

Reply
1 reply

May 30, 2022 11:47 AM in response to kcreevy

Try this:  Reset NVRAM or PRAM on your Mac - Apple Support (for Intel Macs) and Mac startup key combinations - Apple Support (for both types)


If that doesn't help try booting into Safe Mode according to How to use safe mode on your Mac and reboot normally and test.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

organize by conversation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.