My Face ID is disabled
My phone updated to 15.5 and disabled my Face ID and it won’t let me reset it
iPhone 11, iOS 15
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Face ID failure is a hardware issue. ⚠️
Get expert service and support at the Genius Bar.
Click ▶︎ Start a Service Request. ⚛️
Need more help?
- Call Apple Support at 1-800-APLCARE. 📞
- International Support. 🌐
- Contact Apple Support. 📝
- Chat using Messages. 💬
Click ▶︎ Check Repair Status.