Fail to log into my MacBook Air

I have tried to shut the computer down and do command R to do it that way and my computer still shows the same screen when it turns on

MacBook Air 11″, macOS 10.12

Posted on May 31, 2022 2:49 AM

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1 reply

ku4hx

Level 7

23,842 points

May 31, 2022 5:23 AM in response to kirra229

Command - R at start up brings up the utility to restore your Operating System. When used while operating, it refreshes. Or at least it refreshes this page when I use it.

When are you invoking Command - R? To shut down your Mac, you click the Apple logo and select Shut Down.

If this is what you're doing, please restate your problem as it's unclear exactly what's going on.

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Fail to log into my MacBook Air

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