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Have done all of this but none of our apple devices are connecting to Wi-Fi but our internet is working

none of my apple devices are connecting to Wi-Fi but our internet is working

iPhone 12 Pro Max

Posted on May 31, 2022 4:24 AM

Reply
Question marked as Top-ranking reply

Posted on May 31, 2022 6:50 AM

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Check the router settings, see -> Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support


If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support

 

If they are On, turn Off Hotspot & VPN.

 

You can also use Private Wi-Fi addresses, see -> Use private Wi-Fi addresses on iPhone, iPad, iPod touch, and Apple Watch

Use private Wi-Fi addresses on iPhone, iPad, iPod touch, and Apple Watch - Apple Support

 



1 reply
Question marked as Top-ranking reply

May 31, 2022 6:50 AM in response to Brandi330

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Check the router settings, see -> Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support


If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support

 

If they are On, turn Off Hotspot & VPN.

 

You can also use Private Wi-Fi addresses, see -> Use private Wi-Fi addresses on iPhone, iPad, iPod touch, and Apple Watch

Use private Wi-Fi addresses on iPhone, iPad, iPod touch, and Apple Watch - Apple Support

 



Have done all of this but none of our apple devices are connecting to Wi-Fi but our internet is working

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