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Level 1

5 points

Have done all of this but none of our apple devices are connecting to Wi-Fi but our internet is working

none of my apple devices are connecting to Wi-Fi but our internet is working

iPhone 12 Pro Max

Posted on May 31, 2022 4:24 AM

Top-ranking reply

Level 10

209,061 points

Posted on May 31, 2022 6:50 AM

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

Check the router settings, see -> Recommended settings for Wi-Fi routers and access points

If you need help with your Wi‑Fi password

If they are On, turn Off Hotspot & VPN.

You can also use Private Wi-Fi addresses, see -> Use private Wi-Fi addresses on iPhone, iPad, iPod touch, and Apple Watch

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