A refund

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Level 1

4 points

A refund

Hello so i was studying for an exam and I used the app Photomath and there I took I 3 day free trail and then I got sent a bill of 74 dollars and I was like oh no that’s not good and by then I had stopped using the app because I only used it for one day and then I wanted to get a refund and I thought ima delet the app and I deleted it and I got the Rufina but yet to get the money back it’s been about three days now. I would go all this way if it was for less money but I’m not that rich in life and 74 dollars I quite expensive for me so if someone sees this who can help me plese do.

Posted on May 31, 2022 5:07 AM

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Answer 1

Top-ranking reply

Niel

Level 10

731,723 points

May 31, 2022 6:38 AM in response to deimi1234

If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff for a refund.

If you've been told that you'll get one, it takes up to 30 days for most payment methods.

(219055)

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Answer 2

May 31, 2022 6:41 AM in response to deimi1234

According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.

Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Click ▶︎ Check Refund Status.

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A refund

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