Hi! I have a problem with an iphone x that I inherited from a colleague. He hasn't unlinked his Apple ID from this phone. I can't use it. He won't do it anymore either. What can I do now?
Sounds like you’ve encountered Activation Lock.
Until your ex-colleague performs the steps itemized below, the phone will remain unusable to you.
See:
How to remove Activation Lock - Apple Support
and:
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Sounds like you’ve encountered Activation Lock.
Until your ex-colleague performs the steps itemized below, the phone will remain unusable to you.
See:
How to remove Activation Lock - Apple Support
and:
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Hi! I have a problem with an iphone x that I inherited from a colleague. He hasn't unlinked his Apple ID from this phone. I can't use it. He won't do it anymore either. What can I do now?
