iPhone 13 Pro Max Magsafe Animations Not Working

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iPhone 13 Pro Max Magsafe Animations Not Working

I have an iphone 13 pro max that does not display the charging ring when connected to a magsafe charger. I have 3 magsafe chargers and none of them display the charging ring when connected. I have several iPhone 12 models in my household and they all display the charging ring when connected to one of the magsafe chargers. My phone will charge, but will not display the animation. Is there possibly a hardware issue causing this? I have tried everything I know and researched to fix it.

iPhone 13 Pro Max

Posted on May 31, 2022 8:07 AM

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Answer 1

chuckbl

Community Specialist

Jun 1, 2022 9:20 AM in response to spitzer1113

Hello spitzer1113,

Let's make sure that your iPhone 13 Pro Max is all up to date using the steps below:

1. Back up your device using iCloud or your computer.

2. Plug your device into power and connect to the internet with Wi-Fi.

3. Go to Settings > General, then tap Software Update.

4. If you see two software update options available, choose the one that you want to install.

5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.

You can also find those steps in this resource: Update your iPhone, iPad, or iPod touch - Apple Support Updating should help to further isolate a potential software conflict.

Should that behavior still persist, you'll want to reach out to Apple Support so they can look into this further: Contact - Official Apple Support

Take care.

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iPhone 13 Pro Max Magsafe Animations Not Working

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