I can’t Log in to iCloud

I can not log in to iCloud on the iPhone, but on the computer in the application managed to log in. When I try to log in to my iPhone, I log in first, and then I write the wrong name or password. What shall I do?

Windows, Windows 10

Posted on May 31, 2022 8:42 AM

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Question marked as Top-ranking reply

Posted on Jun 1, 2022 9:40 AM

Hey bohdana176,


From the screenshot you're using cellular data only. Double-check that you have cellular data turned on as that can prevent you from connecting to iCloud services. You'll tap Settings > Cellular or Mobile Data to check. Those steps can be found under "If you're not able to sign in using cellular data only" here: If you can't connect or sign in to iCloud - Apple Support


If that's not the case, these steps could help get connected: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support


Let us know how it goes.


Take care!

1 reply
Question marked as Top-ranking reply

Jun 1, 2022 9:40 AM in response to bohdana176

Hey bohdana176,


From the screenshot you're using cellular data only. Double-check that you have cellular data turned on as that can prevent you from connecting to iCloud services. You'll tap Settings > Cellular or Mobile Data to check. Those steps can be found under "If you're not able to sign in using cellular data only" here: If you can't connect or sign in to iCloud - Apple Support


If that's not the case, these steps could help get connected: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support


Let us know how it goes.


Take care!

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I can’t Log in to iCloud

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