Apple Intelligence is now available on iPhone, iPad, and Mac!
📢 Newsroom Update
Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >
Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >
📢 Newsroom Update
Apple introduces M4 Pro and M4 Max. Learn more >
Apple introduces M4 Pro and M4 Max. Learn more >
I am not able to view/go to my I-Mac’s (27”) Home Screen/Desktop to view my files and access my applications. Is there a quick fix to this or is this more of a serious issue. If someone can guide me that would be much appreciated!
iMac 27″, 10.13
The computer is starting in the Recovery Partition. Please reset the NVRAM and restart in Safe Mode.
How to reset NVRAM on your Mac
Please restart the computer in Safe Mode per the directions in the How to use safe mode on your Mac - Apple Support link.
Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.
After restarting in Safe Mode, then restart normally and test.
The computer is starting in the Recovery Partition. Please reset the NVRAM and restart in Safe Mode.
How to reset NVRAM on your Mac
Please restart the computer in Safe Mode per the directions in the How to use safe mode on your Mac - Apple Support link.
Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.
After restarting in Safe Mode, then restart normally and test.
I think it is time for you to contact AppleCare, if you are in the USA please use (800) 275-2273, outside the USA please click AppleCare Contact Info to find the phone number for your area. Either that or take the computer to your local Apple Authorized Service Provider to have it serviced.
Hello, tried the NVRAM reset then I got this screen to adjust language then I got the same screen as before. I am now trying the first aid to see if this corrects the issue.
Macintosh only shows “MacOS Utilities” (upper left heading) after start up.
