My phone sounds low when talking on the 13 maxpro Iphone. I can hardly hear the person I am on the phone with.

My phone sounds low when talking on the 13 maxpro Iphone. I can hardly hear the person I am on the phone with.

iPhone 13 Pro Max, iOS 15

Posted on May 31, 2022 11:27 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 1, 2022 11:02 AM

Hi there rooutsyders,


If you are unable to hear people clearly on phone calls, follow these steps to start from If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker:

Clean your receivers and speakers
Remove all screen protectors, films, or cases from your device. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver is not blocked or dirty. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
 
Check the sound on your device
Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service. Contact Apple Support for iPhoneiPad, or iPod touch.
 
Try making a call
If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.


If this continues after following that, let us know if this only happens on phone calls or if this happens with every app on your iPhone that uses audio. 


Cheers!

1 reply
Question marked as Top-ranking reply

Jun 1, 2022 11:02 AM in response to rooutsyders

Hi there rooutsyders,


If you are unable to hear people clearly on phone calls, follow these steps to start from If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker:

Clean your receivers and speakers
Remove all screen protectors, films, or cases from your device. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver is not blocked or dirty. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
 
Check the sound on your device
Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service. Contact Apple Support for iPhoneiPad, or iPod touch.
 
Try making a call
If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.


If this continues after following that, let us know if this only happens on phone calls or if this happens with every app on your iPhone that uses audio. 


Cheers!

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My phone sounds low when talking on the 13 maxpro Iphone. I can hardly hear the person I am on the phone with.

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