Security Questions

My account was hacked and whoever hacked it setup my security questions in Chinese. When I try to reset my questions thru the support prompts, it asks me to answer one question to get them reset, and since I did not set them up and they are in Chinese, I cannot answer any of them. Any tips on how I can get them reset?

Posted on May 31, 2022 12:29 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 1, 2022 11:05 AM

Hello LCarter10,


If you think your Apple ID was compromised you’ll need to follow these steps to regain control of your account: If you think your Apple ID has been compromised - Apple Support


Cheers!


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Security Questions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.