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Software Update

Recently bought a pre-owned iPhone 8 from someone, but now I can’t find the “Software Update” option under General. Is there something wrong with the phone? Or there a way I can get this option to appear again? The phone is on iOS 14.8.1 I want to upgrade to iOS 15.5

iPhone 8, iOS 14

Posted on May 31, 2022 6:05 PM

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Question marked as Top-ranking reply

Posted on May 31, 2022 6:31 PM

It's possible that you bought a company-owned phone that is managed by that company. See if there is anything listed under Settings -> General -> Profiles & Device Management or VPN & Device Management.


If any profiles are listed, then the person who sold you the phone was probably not authorized to do so.

2 replies
Question marked as Top-ranking reply

May 31, 2022 6:31 PM in response to tando85

It's possible that you bought a company-owned phone that is managed by that company. See if there is anything listed under Settings -> General -> Profiles & Device Management or VPN & Device Management.


If any profiles are listed, then the person who sold you the phone was probably not authorized to do so.

Software Update

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