Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone App store and other not working on wifi but on mobile data. Help!

Posted on May 31, 2022 9:43 PM

Reply
2 replies

May 31, 2022 10:12 PM in response to Iphone_AppStore

Iphone_AppStore Said:

"Iphone App store and other not working on wifi but on mobile data. Help!"

-------


Thank you for the screenshots.


Troubleshooting Cellular Not Loading Properly:


A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


No Success?...

B. Whom to Contact:

Contact your Carrier, as it seems the Cellular Data is not loading as it should.

May 31, 2022 10:14 PM in response to Iphone_AppStore

This appears to be an issue with the Wi-Fi Network.

If this is your Wi-Fi Network then unplug the Router for a few seconds and then plug it back in to electrical power. After a few minutes, connect to that Wi-Fi Network and see whether that resolves the issue.

If the above does not work, then shut down and restart your iPhone.

You can also check whether everything works on another Wi-Fi Network.


Axel F.

Iphone App store and other not working on wifi but on mobile data. Help!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.