Mac Keyboard not working

Question

Level 1

7 points

Mac Keyboard not working

Hello,

Its been a few weeks that sometimes my keyboard randomly stops functioning well. Browsers look like I've got the tab button constantly selected with various buttons and functions highlighted in a box and the spacebar not working. I've also noticed that I cannot select diacritics by pressing down buttons.

I've updated to the last MacOs, made sure the keyboard is fully charged, switched on and off..nothing is helping and it's the same problem across different languages.

Thank you,

F

iMac 24″, macOS 12.3

Posted on Jun 1, 2022 3:17 AM

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Answer 1

rkaufmann87

Level 10

144,102 points

Jun 2, 2022 9:02 AM in response to ftam26

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!

1. Connect the USB keyboard and mouse to the computer.

2. Open System Preferences – Bluetooth

3. Un-pair the wireless keyboard and mouse.

4. Turn off Bluetooth

5. Restart the computer in Safe Mode per the directions in How to use safe mode on your Mac - Apple Support

6. Restart the computer normally.

7. Open System Preferences – Bluetooth

8. Turn on Bluetooth

9. Re-Pair the wireless keyboard and mouse.

10. Unplug the USB keyboard and mouse and begin testing the wireless devices again.

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Answer 2

Tom Gewecke

Level 10

118,412 points

Jun 1, 2022 5:45 AM in response to ftam26

ftam26 wrote:

May I ask why this happens? 🙏🏼

Sorry, no idea. Normally this should never be turned on except when specifically chosen by the user, but sometimes it is on by default with a system update or just turns on for no obvious reason.

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