My iPhone 12, is frozen. When i touch any icon it does nothing.
I cant turn off, or force turn off…..
iPhone 12
I cant turn off, or force turn off…..
iPhone 12
If you're sure you used (to no avail) these correct gestures:
Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the power button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included)
make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
If you're sure you used (to no avail) these correct gestures:
Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the power button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included)
make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
BBGoblue Said:
"My iPhone 12, is frozen. When i touch any icon it does nothing.: I can’t turn off, or force turn of…..”
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Troubleshoot a Frozen iPhone:
Start with a Force Restart:
Go Here: Force Restart iPhone - Apple Support
Try the Tips at these Apple Support Links:
My iPhone 12, is frozen. When i touch any icon it does nothing.