My iPhone 13 is frozen and does not respond
It does not appear to charge and I cannot switch it off. How can I reboot it?
iPhone 13 Pro, iOS 16
It does not appear to charge and I cannot switch it off. How can I reboot it?
iPhone 13 Pro, iOS 16
Grechk1568 Said:
“My iPhone 13 is frozen and does not respond: It does not appear to charge and I cannot switch it off. How can I reboot it?“
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Troubleshooting a Frozen iPhone:
I. Start with a Force Restart:
Refer to this link: Force Restart iPhone - Apple Support
II. No Success?
Refer the the following for troubleshooting techniques...
III. Fixing a Boot Loop:
Your iPhone can at time be stuck in a Boot Loop. This typically occurs when you go abuut installing an update, and it stalled while in the process. Go here to fix that: How to Fix an iPhone in a Boot Loop - User Tip
Continue to my following reply.
Grechk1568 Said:
“My iPhone 13 is frozen and does not respond: It does not appear to charge and I cannot switch it off. How can I reboot it?“
———-
Troubleshooting a Frozen iPhone:
I. Start with a Force Restart:
Refer to this link: Force Restart iPhone - Apple Support
II. No Success?
Refer the the following for troubleshooting techniques...
III. Fixing a Boot Loop:
Your iPhone can at time be stuck in a Boot Loop. This typically occurs when you go abuut installing an update, and it stalled while in the process. Go here to fix that: How to Fix an iPhone in a Boot Loop - User Tip
Continue to my following reply.
Continued from my previous reply.
Grechk1568 Said:
“My iPhone 13 is frozen and does not respond: It does not appear to charge and I cannot switch it off. How can I reboot it?“
———-
Troubleshooting iPhone Power:
Save a Few: Visit the following links for tips on troubleshooting this...
I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support
II. View the Battery Health:
Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery.
III. Perform a Restart:
Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.
Go Here: Force Restart iPhone - Apple Support
IV. A Few Apple Support Sites that May Help:
My iPhone 13 is frozen and does not respond