iphone 16 frozen and black
iphone 16 pro max black and frozen. Force restart but doesn’t work
iPhone 7 Plus, iOS 15
Question marked as
Try a Forced Restart on the phone a few more times. Make sure to follow the instructions very carefully, as this is a bit tricky. (Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 30 seconds.)
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation
However, if the screen is still dark and phone will not start......
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below:
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