Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 14 pro frozen

Iphone 14 pro is frozen. Will not open or shut off.

Posted on Jul 13, 2023 6:57 PM

Reply
2 replies

Jul 14, 2023 2:22 AM in response to RicheyT

  1. Restart the device. That's it.
  2. Still not solved --> Force restart iPhone - Apple Support



  1. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
  2. If not resolved; please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly



  • You still see a black screen after charging, force restarting, following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds, and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.

Contact Apple Support to set up service if you have any of the above issues:

Iphone 14 pro frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.