Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 8 is frozen and will not shut off

My iPhone 8 is frozen and will not shut down

Posted on Jul 12, 2022 7:17 AM

Reply
2 replies

Jul 12, 2022 7:19 AM in response to Louisehale1

Try a "forced" restart, as per these instructions:--> Force restart iPhone – Apple Support


If the issue persists, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My iPhone 8 is frozen and will not shut off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.