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my iphone will not turn off and is frozen

cant turn my iphone off its frozen


iPhone 13, iOS 15

Posted on Sep 19, 2022 6:59 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2022 7:16 PM

michpro1979 Said:

"my iphone will not turn off and is frozen: cant turn my iphone off its frozen"

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Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


Try the Tips at these Apple Support Links:




2 replies
Question marked as Top-ranking reply

Sep 19, 2022 7:16 PM in response to michpro1979

michpro1979 Said:

"my iphone will not turn off and is frozen: cant turn my iphone off its frozen"

-------


Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


Try the Tips at these Apple Support Links:




Sep 19, 2022 7:00 PM in response to michpro1979

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

my iphone will not turn off and is frozen

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