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locked iPad

I bought an iPad on Ebay that the seller says he's used for several years. To get it ready to sell, he deleted his Apple ID. When I tried to log on it asks for a password linked to an account he doesn't recognize. Is it possible it went back to a previous account?

Posted on Jun 1, 2022 7:40 AM

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Posted on Jun 1, 2022 7:49 AM

Sure, it's possible, but whatever account it is is irrelevant. The fact is you can't use the iPad and no one, not even Apple can help you. Return it for refund. It's useless to you.


This is exactly what should have been done to make it ready for you a new user --> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


Just signing out of his Apple ID didn't do enough.

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Jun 1, 2022 7:49 AM in response to itschris39

Sure, it's possible, but whatever account it is is irrelevant. The fact is you can't use the iPad and no one, not even Apple can help you. Return it for refund. It's useless to you.


This is exactly what should have been done to make it ready for you a new user --> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


Just signing out of his Apple ID didn't do enough.

locked iPad

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