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Level 1

10 points

I want to update my iPhone 6

ID fingerprint is not working

iPhone 6

Posted on Jun 2, 2022 12:11 AM

Top-ranking reply

Level 10

208,596 points

Posted on Jun 2, 2022 1:55 AM

Two questions, two answers:

An iPhone model 6 or 6+ cannot support iOS versions beyond 12.5.5, because of hardware (CPU/RAM) incompatibility.
See this support article about Touch ID:--> If Touch ID isn't working on your iPhone or iPad - Apple Support. If the issue persists, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

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