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Level 1

4 points

"Your account has been disabled in the App Store and iTunes"

Hello. Why is my account disabled

any help please

[Edited by Moderator]

iPhone 13, iOS 15

Posted on Jun 1, 2022 11:31 PM

Top-ranking reply

Level 10

209,061 points

Posted on Jun 2, 2022 12:32 AM

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.

You need to update your payment information.

👉 Sign in to your Apple ID account page and edit your Apple ID details.

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

Or -> Change, add or remove Apple ID payment methods

Or use another payment method:

Add money to your Apple ID balance

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