How do I remove Search Marquis from my MAC
MacBook Pro 15″, macOS 10.15
Go step by step and test.
1. Remove unknown profiles if present.
System Preferences > Profiles
Open System Preferences, select “General and click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
Section: Remove a configuration profile from your Mac
Profiles: Use configuration profiles to standardize settings on Mac computers - Apple Support
2. Remove unknown extensions: Safari > Preferences > Extensions
Get extensions to customize Safari on Mac - Apple Support
Change Extensions preferences in Safari on Mac - Apple Support
3. Check for adware.
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions:
Install Malwarebytes for Mac v4
https://support.malwarebytes.com/hc/en-us/articles/360039025233-Uninstall-Malwarebytes-for-Mac
Click the “FREE DOWNLOAD” button.
Click the “Scan” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Scan for Malware again.
Additional steps if necessary.
4. Reset search engine: Customize searching in Safari on Mac - Apple Support
5. Reset Homepage. Change your homepage in Safari on Mac - Apple Support
Follow the general instructions I posted earlier.
While in "Safe Mode" delete all the files in your first screenshot.
You omitted the third folder (/Library/LaunchDaemons) but if it's empty there is no need to post its contents.
Thanks already for your help on this thread. My other 2 folders are empty and I’m currently running a back up before doing anything. Can you tell me what should be deleted/not deleted here in safe mode?:
While in Safe Mode, delete the following files:
I am reasonably certain the CinemaTools and FinalCutPro files are outdated and no longer used. You can simply drag them out of that folder and onto the Desktop (for example) and determine if those two programs continue to work as expected. If they do, you can drag them to the Trash along with the others.
LostDaze, you can follow the general instructions I posted for others, with the following specific instructions for you:
The files in the second and third screenshots are all ok (the folder in the third screenshot is obviously empty).
Ecourt2213 wrote:
John, can you please help me??
You can follow the instructions I posted for Macnotwork above, with the following modification:
First screenshot:
Be advised that I am working with incomplete information since most of the file names in that screenshot are incompletely revealed.
The files in your other two screenshots are all ok.
ferdy123, you can follow the general instructions I posted for others, with the following modification:
First screenshot:
The files in your other two screenshots are all ok, although I recommend that you uninstall any and all Western Digital "drive utility" software. None of it is necessary, and earlier versions of their software has been known to result in spontaneous and complete loss of data.
Nothing in ~/Library/Application Support can cause any harm, but removing CleanMyMac in accordance with its instructions should also have removed its two folders.
You can drag them to the Trash yourself. They are just needlessly occupying space.
John Galt, thanks for your help (if you're able).....
Hello,
is this process same thing on iMac? I seemingly can’t find the process for iMac.
Thank you.
Two of your screenshots are identical. Please follow my instructions and try again.
HELP!!!! Please & thank you!!!!
I also found this. this suspicious ... HELP!
I just checked the HIDE checks ... but i cannot seem to find them to remove them.
Remove Search Marquis
