iphone 13 pro max ?
iphone 13 pro max is locked to original owner. i bought secondhand and need their account removed. how to?
iPhone 13 Pro Max
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No way to do that, sorry. Only the previous owner can perform that procdure, using these instructions:--> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
If you are talking about "activation lock" (an anti-theft measure), AND if you cannot remember the old Apple ID & Password (even using these instructions:--> If you forgot your Apple ID email address or phone number - Apple Support or these:--> If you forgot your Apple ID password - Apple Support ) neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support
Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.
You can also take a look at this support article:--> How to removeActivation Lock- Apple Support
Regards
Giulio