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User profile for user: RobDr
RobDr Author
User level: Level 1
8 points

FaceID

How much does it cost to repair a problem with the FaceID camera? My iphoneX has the following error “Apple has detected an issue with your TrueDepth camera”

Posted on Jun 2, 2022 2:42 AM

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User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,173 points

Posted on Jun 2, 2022 3:05 AM

Face ID failure is a hardware issue. ⚠️


Get expert service and support at the Genius Bar.



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

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User profile for user: MaHi-84
MaHi-84
User level: Level 1
8 points

Jun 2, 2022 3:46 AM in response to RobDr

I think it's a bug with iOS 15.5. Have the same problem. After a factory reset it worked again the day before yesterday. After one day the same problem. A forced restart (not a normal one) helped. And today for the third time, nothing helps.


There are now a few posts of this nature in this forum. Would be a big coincidence if suddenly all TrueDepth sensors are broken. I think it is a software bug.

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FaceID

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