request refund
notice that big amount charge by credit card for apps purchase without permission.
i would like to report and request for refund.
Windows, Windows 10
notice that big amount charge by credit card for apps purchase without permission.
i would like to report and request for refund.
Windows, Windows 10
Click ▶︎ Request a Refund.
If your refund is approved, the funds are applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Click ▶︎ Check Refund Status.
Click ▶︎ Request a Refund.
If your refund is approved, the funds are applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Click ▶︎ Check Refund Status.
i was report as scam and indicated describe the issue due to no OPT received for transaction, Is that can get approve for refund?
Contact Customer Support by phone or chat:
how can i review my support claim progress or follow up ya? cause me do not see any record or history in account.
searched by "claim status" but do not see any record for previous claim submitted, weird.
then i have to re-submit again.
request refund