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iPad Pro 12.9....Bend

Ok, so we bought a new iPad Pro 12.9 in Jan 2022 just 4 months later my son noticed a bend in it. Looking online I see this being an issue. I took it into the Apple store today where they told me this is physical damage that we must have caused and because we don’t have Apple care it would be $910 to replace it! I know this is not physical damage as it stays in my sons room and he only has it on his bed when using it or in the box in his bedside drawer. Needless to say I walked out of there unsatisfied and frustrated as usual. If Apple store won’t help who else can I complain to to get this iPad replaced. I’ve read many articles online about the issue yet Apple has done nothing about it. Anyone else deal with this and have them replace the product for you??

iPad Pro 12.9-inch Wi-Fi

Posted on Jun 2, 2022 2:31 PM

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iPad Pro 12.9....Bend

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