iPhone freezes and screen goes black

I haven’t had my phone for a year and it frezzes a lot and just goes black and turns on it been doing it a couple months back and it’s gotten really annoying now .I wanted to know what y’all could do about this since it’s been like that since i got it and my cousin had the same problem as well.


[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 15

Posted on Jun 2, 2022 11:22 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 2, 2022 11:25 PM

Follow these steps, testing after each step:


Click ▶︎ Software Update.



If that didn’t help, then try the following:

Turn iPhone on or off.

Force Restart iPhone.


If that didn’t work, get expert service and support at the Genius Bar.



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

2 replies
Question marked as Top-ranking reply

Jun 2, 2022 11:25 PM in response to noeeelia

Follow these steps, testing after each step:


Click ▶︎ Software Update.



If that didn’t help, then try the following:

Turn iPhone on or off.

Force Restart iPhone.


If that didn’t work, get expert service and support at the Genius Bar.



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

Jun 2, 2022 11:42 PM in response to noeeelia

noeeelia Said:

"iPhone freezes and screen goes black: I haven’t had my phone for a year and it frezzes a lot and just goes black and turns on it been doing it a couple months back and it’s gotten really annoying now .I wanted to know what y’all could do about this since it’s been like that since i got it and my cousin had the same problem as well."


Troubleshooting iPad Screen and Power:


A. Back Screen iPad:

Try the tips at these Apple Support links:


B. iPad Power:

Try the tips at these Apple Support links:

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iPhone freezes and screen goes black

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