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Level 1

6 points

Disabled face id

Why is my Face ID disabled and won’t let me enable it

iPhone 11, iOS 15

Posted on Jun 3, 2022 5:15 AM

Top-ranking reply

Level 9

56,263 points

Posted on Jun 3, 2022 6:37 AM

Face ID failure is a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status.

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