Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud Storage

My phone asks me to upgrade my storage & when I do the payment has gone through but my storage is still the same. How do I get what I paid for?

iPhone 11, iOS 15

Posted on Jun 3, 2022 6:59 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2022 5:33 AM

Call Apple in your region see: Contact Apple for support and service

Contact Apple for support and service - Apple Support

 

Or -> Contact Apple Support -> Get Support (apple.com)

 

We are also users of Apple products & services like you.

5 replies

Jun 3, 2022 1:07 PM in response to MissE27

Check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your email box.

You pay monthly for iCloud storage.

If you have upgraded iCloud storage, it would take 1 to 2 business days.

Once your request for iCloud+ has been activated, you should receive an invoice in your email box.

 

See -> How to use iCloud on iPhone

How to use iCloud on iPhone – Apple Support (UK)


Jun 4, 2022 1:24 AM in response to MissE27

I never received an invoice in my email but it’s charged me 3 times but it’s still showing 5gb.


Once more 👉 If you have upgraded iCloud storage, it would take 1 to 2 business days.

Once your request for iCloud+ has been activated, you should receive an invoice in your email box.

 

See also the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support


If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed - Apple Support

 

Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support


Get more help:

Call Apple in your region see: Contact Apple for support and service

Contact Apple for support and service - Apple Support

 

Contact Apple Support -> Get Support (apple.com)

 


iCloud Storage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.