iCloud Storage
My phone asks me to upgrade my storage & when I do the payment has gone through but my storage is still the same. How do I get what I paid for?
iPhone 11, iOS 15
My phone asks me to upgrade my storage & when I do the payment has gone through but my storage is still the same. How do I get what I paid for?
iPhone 11, iOS 15
Call Apple in your region see: Contact Apple for support and service
Contact Apple for support and service - Apple Support
Or -> Contact Apple Support -> Get Support (apple.com)
We are also users of Apple products & services like you.
Call Apple in your region see: Contact Apple for support and service
Contact Apple for support and service - Apple Support
Or -> Contact Apple Support -> Get Support (apple.com)
We are also users of Apple products & services like you.
Check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB) then you have an iCloud subscription.
If you have an iCloud subscription, you will receive a monthly bill from Apple, check your email box.
You pay monthly for iCloud storage.
If you have upgraded iCloud storage, it would take 1 to 2 business days.
Once your request for iCloud+ has been activated, you should receive an invoice in your email box.
See -> How to use iCloud on iPhone
How to use iCloud on iPhone – Apple Support (UK)
I never received an invoice in my email but it’s charged me 3 times but it’s still showing 5gb.
Once more 👉 If you have upgraded iCloud storage, it would take 1 to 2 business days.
Once your request for iCloud+ has been activated, you should receive an invoice in your email box.
See also the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If the subscription that you want to cancel is not listed
If the subscription that you want to cancel is not listed - Apple Support
Identify legitimate emails from the App Store or iTunes Store
Identify legitimate emails from the App Store or iTunes Store - Apple Support
Get more help:
Call Apple in your region see: Contact Apple for support and service
Contact Apple for support and service - Apple Support
Contact Apple Support -> Get Support (apple.com)
I never received an invoice in my email but it’s charged me 3 times but it’s still showing 5gb.
Again, even after the 1-2 business days - it does not change. This has gone on for 2 weeks of waiting for the 5gb to change to the upgrade I was charged for 3 times. It’s still the same!
iCloud Storage