The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My software is up to date, I have restarted the phone, my ringer is on. I have a IPhone 13 mini and my Face ID would constantly fail so I tried to Re-set up my Face ID and no matter how much I move my phone It keeps telling me to move the iPhone higher or Lower and I am unable to set up my Face ID
Agb_x wrote:
My software is up to date, I have restarted the phone, my ringer is on. I have a IPhone 13 mini and my Face ID would constantly fail so I tried to Re-set up my Face ID and no matter how much I move my phone It keeps telling me to move the iPhone higher or Lower and I am unable to set up my Face ID
Click here If Face ID isn't working on your iPhone or iPad Pro - Apple Support
Face ID glitch
