My ID is locked for security reasons, I'm looking for a 28-character recovery key that I lost, that is, it remained in my CLOUD account. I still pay an additional 50GB for that locked ID ... When I try to learn the codes, they arrive on my phone number. Is there a way to get my old ID and CLOUD account back
iPhone 11 Pro Max, iOS 15
See -> How to generate a recovery key
How to generate a recovery key
See -> Two-step verification for Apple ID
Two-step verification for Apple ID – Apple Support (UK)
👉 scroll to & read -> What if I lose my Recovery Key?
You can sign in to your Apple ID account page and create a new Recovery Key using your Apple ID password and one of your trusted devices.
Keep your new Recovery Key in a safe place. Your old Recovery Key won't work any more and you can't use it to reset your password or access your account. If you can't see Recovery Key in the Sign-In and Security section, then you are not using two-step verification.
FYI: Write down your recovery key and keep it in a safe place.
See -> How to generate a recovery key
How to generate a recovery key
See -> Two-step verification for Apple ID
Two-step verification for Apple ID – Apple Support (UK)
👉 scroll to & read -> What if I lose my Recovery Key?
You can sign in to your Apple ID account page and create a new Recovery Key using your Apple ID password and one of your trusted devices.
Keep your new Recovery Key in a safe place. Your old Recovery Key won't work any more and you can't use it to reset your password or access your account. If you can't see Recovery Key in the Sign-In and Security section, then you are not using two-step verification.
FYI: Write down your recovery key and keep it in a safe place.
Actually the articles in my first post would offer you a solution.
So try again.
Check here -> Call Apple in your region see: Contact Apple for support and service
Contact Apple for support and service - Apple Support
Or -> Contact Apple Support -> Get Support (apple.com)
See -> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
Try next week Tuesday to call again, this weekend is a long weekend (not business days) because it's Pentecost weekend in many countries.
The problem is that I can't log in to the ID because it's blocked for security reasons (old ID)
I'll try but I think I've tried it many times ..
I called support three times and they failed ... I also have a number of cases registered with apple support
I'll try, although I called a couple of weeks ago on a weekday ...
I'll try ... thanks for the effort so we'll talk
My ID is locked for security reasons, I'm looking for a 28-character recovery key that I lost