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judyfarmer Author

Level 1

6 points

Phonak hearing aids keep disconnecting

My husband’s hearing aids keep disconnecting from the app and Bluetooth. Happened after recent IOS update. Any one else having this problem.

Posted on Jun 3, 2022 5:08 PM

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2 replies

rgilbert

Level 4

1,054 points

Jun 4, 2022 9:03 AM in response to judyfarmer

Yes, others are having issues. Contact Apple Accessibility Support at the following link:

How to contact Apple for accessibility support - Apple Support

fcarver

Level 1

12 points

Jun 5, 2022 12:02 PM in response to judyfarmer

Yes, Telus, Apple tech and my audiologist seem to think it a phone service issue

Phonak hearing aids keep disconnecting