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How can I access my previous iPhone 7 with an activation lock preventing me to change password because I don’t know iCloud password and I no longer have access to phone number or email somehow. I have been trying for 2yrs now to retrieve photos etc

How can I access my previous iPhone 7+ with activation lock preventing me from using an accessing photos etc due to no longer having access to phone number or o

Posted on Jun 3, 2022 8:19 PM

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Question marked as Top-ranking reply

Posted on Jun 3, 2022 8:25 PM

Activation Lock is designed to prevent anyone else from using an Apple device if it's ever lost or stolen.

Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the device is useless to you or anyone else.


If you are the ORIGINAL owner, then see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support


1 reply
Question marked as Top-ranking reply

Jun 3, 2022 8:25 PM in response to ITchallenge

Activation Lock is designed to prevent anyone else from using an Apple device if it's ever lost or stolen.

Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the device is useless to you or anyone else.


If you are the ORIGINAL owner, then see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support


How can I access my previous iPhone 7 with an activation lock preventing me to change password because I don’t know iCloud password and I no longer have access to phone number or email somehow. I have been trying for 2yrs now to retrieve photos etc

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