Voice break over video calls

shikhaagrahari Said:

"Voice break over video calls: I am facing voice problem over video calls (WhatsApp and FaceTime) in my new iphone13. People on other side complaining that my voice keeps breaking after few minute in video call. Other functions related to mic are working fine. Any help?"

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Troubleshooting audio on your devices:

A. Troubleshooting AirPods Audio:

Interference:

It may be interference that getting in the way here. 

Some Links in Regards to Interference:

• If your AirPods Pro Make Crackling or Static Sounds - Apple Support
• If the Sound from your Wireless Headphones Cuts Out or is Distorted - Apple Support

B. Troubleshooting iPhone Audio:

Use These Links:

• Volume Output: If you Can't Hear a Person on a Call or Voicemail or if the Sound isn't Clear on your iPhone - Apple Support
• Volume Input: if your Microphone isn’t Working or People Can’t Hear you While you’re on a Call -Apple Support

If nothing above is of Success...

C. Contact Apple Support:

• Contact Us - Choose Locations
• Proceed from there as necessary
• Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)