No sound on some videos

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Level 1

8 points

No sound on some videos

A recent video which I took with my iPhone 11 has now no sound. The speaker icon is greyed out. Other videos work perfectly well. I restarted my phone still no change. Any suggestions?

iPhone 11, iOS 15

Posted on Jun 4, 2022 5:32 AM

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Answer 1

Top-ranking reply

Musicvibe Author

Level 1

8 points

Jun 5, 2022 10:30 AM in response to ArmMan1016

Many thanks for your response, I literally got it sorted this afternoon. I popped into my local Eir store in Cork and the 3 twenty somethings behind the counter figured it out. Apparently the sound was turned off in the Edit function in the video which I took myself using my iPhone 11.

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Answer 2

ArmMan1016

Community Specialist

Jun 5, 2022 10:25 AM in response to Musicvibe

HI there Musicvibe,

Welcome to Apple Support Communities. So that we can find the best path for you, we'll need a little background info. Were you using the Camera app, or a third-party app like FaceBook or Instagram? Did you record this using the front or rear camera? And, was this a live recording, or were you recording a screen on your iPhone? Get back to us with this, and we can go from there.

We look forward to hearing back from you.

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Answer 3

karina184

Community Specialist

Jun 5, 2022 10:33 AM in response to Musicvibe

Hey Musicvibe,

Glad to hear you got it figured out! Thanks for letting us know.

Have a great week.

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No sound on some videos

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